Job Description

Responsible for providing pre-sales technical support/expertise to assist the sales team in their sales effort. Possesses specialized product knowledge in a single product or product line. Delivers in depth presentations and product demonstrations to clients and sales representatives. May possess some experience in load flow studies in PSS\E or PSLF and time domain studies in PSCAD or EMTP. May have a continuing role in customer support to address clients’ issues. ***** How you’ll make an impact Establishes and maintains long-term relationships with customers (and key external stakeholders) to understand needs, promote customer understanding and awareness of full product/systems/services offerings, and align to provide a solution. Ensures efficient marketing activities and value proposition to the customer. Communicates efficiently with customers and other stakeholders (ISOs, consultants, among others) Ensures a positive customer experience throughout the sales process. Seeks optimized technical solutions resourcefully, collaborating with broad Hitachi Energy FACTS team. Creates added value for the customer and Hitachi Energy by using innovation and experience from installed projects. Communicates details in accordance with Hitachi Energy offering and strategy. Accountable for the technical solution in tenders and will have a technical coordinating role in tenders. Builds and supports FACTS team for development of competencies and employees in NAM. Supports and participates in market communications: seminars, conference events, publications. Supports Sales in Capture Team activities and is generally part of Capture Team Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Proactively identify improvements in technology concepts and request changes in FACTS application platform Identify possible areas of improvement in internal processes and participate in improvement activities. Your background Master of Electrical Engineering (preferably in Power Systems) Minimum of 10 years of experience in tender/project work within FACTS for transmission applications Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Experience from building and maintaining relationships with customers for both series- and shunt compensation technology. Customer focus and ability to gather information and convey technical conclusions to individuals in engineering, business, and related industry. Extensive experience from FACTS projects including system design, calculations, analysis and simulations. Experience from new converter technology based on multilevel voltage source converters (VSC) Knowledge of related engineering tools and software required to accomplish assigned tasks (PSSE, PSCAD/EMTDC, RTDS, among others) Knowledge of MACH systems and experience from testing of control system performance in RTDS Experience from commissioning and testing on site. Experience from routine and type testing of main components Ability to work to deadlines and within budgets. Ability to maintain an overview of entire projects/bids while continuing to attend to detailed technicalities. Negotiating, supervisory and leadership skills Excellent verbal and written communication skills in English Availability to travel within US, Canada, Mexico and outside NAM; up to 40-50% travel. More about us Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service. Pension plan with attractive employer contribution. 24/7 employee and family assistance program. Location Raleigh, North Carolina, United States of America Job type Full time Experience Experienced Job function Sales, Marketing & Product Management Contract Regular Publication date 2025-02-10 Reference number R0072103 About Hitachi Energy Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@hitachienergy.com . Resumes and applications will not be accepted in this manner. #J-18808-Ljbffr Hitachi ABB Power Grids

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