Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Product Manager do?

The Senior Product Manager is responsible for the successful development, launch, and maintenance of Fiserv’s Card Console product. This role encompasses product definition, operational readiness, commercialization, and subject matter expertise for Fiserv’s card products, employing Agile methodologies for the U.S. market.

What you will do:

Lead the development and launch of innovative enhancements to the Card Console product that drives significant incremental revenue for Fiserv. Provide daily support to internal and external clients regarding current product capabilities and features. Foster collaboration across cross-functional teams to ensure the successful operationalization and commercialization of the Card Console product and related services. Effectively communicate product vision and value to various stakeholders, serving as an evangelist for the Card Console product to ensure understanding and engagement throughout the organization. 

• Define, communicate, and execute the product strategy, vision, and roadmap for the Card Console product and establish it as best-in-class.
• Conduct business needs assessments, document requirements for technical specifications, and recommend enhancements for existing card management products and processes associated with the Card Console.
• Execute the rollout and launch of new product features and enhancements for Card Console while utilizing systems and data to efficiently resolve product-related issues.
• Develop a deep understanding of interrelationships between Debit and Credit Processing platforms and surrounds to those platforms to support unified and harmonious solutions in Card Console.
• Interface with clients, prospects, vendors and internal teams to ensure the Card Console product delivery meets business requirements with a repeatable and scalable approach.
• Collaborate with product line owners, strategists, agile managers, and subject matter experts to define product requirements and ensure successful deployments.

What you will need to have:

• Bachelor’s degree in business, marketing, computer science, or related fields.
• 8+ years of experience in product management or card experience.
  • product management, project management, or business system analysis within the cards or processing industry

What would be great to have:

• Demonstrated experience in the development and commercialization of financial industry platforms and card management products.
• Experience in a payment processing and card servicing environment.
• Relevant certifications in product management or Agile methodologies.
• Deep understanding of the interrelationships between debit and credit processing platforms.
• Experience utilizing systems and data to resolve product-related issues efficiently.
• Demonstrated leadership qualities, providing direction, guidance, and support within the organization.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time-off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program, where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options, and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture, where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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