Job Description

Job Description

Job Description

The HR Benefits and Paycom Specialist is an administrative role in HR with responsibility to set up and process tasks for employee pay and benefits, including benefit orientations, enrollments and terminations, retirement plan system administration and changes, COBRA, compensation and accrual changes, and maintenance of benefit file feeds in Human Resources Information System (HRIS) Paycom software. This role includes troubleshooting data issues with Third Party Administrators (TPAs) and insurance providers, while supporting the HR team, and overseeing the Paycom systems and tools to support HR services to the wider agency.

This role also supports developing data reports for management, support for Paycom time clock issues, and assisting the Payroll Team with Paycom payroll systems issues. This position requires on-site attendance, located at MWVCAA's Administration office. The work schedule for this position is 40 hours weekly, 5 days per week, during business hours. This is an administrative support role, supporting HR staff and employees with Paycom.

Candidates must submit an application by 7/28/25 to be considered for first-round interviews.

MINIMUM QUALIFICATIONS . The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Bachelor's Degree plus three or more years of work experience in Human Resource Information Systems (HRIS) with time tracking, compensation and benefit administration, and personnel records; or similar HR roles. An equivalent combination of education and experience may be accepted.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are not required for this position.
• MWVCAA background screening prior to employment.
• Successful registration with the Central Background Registry of the Child Care Division
• This position is subject to preemployment and random drug screening policies.

KNOWLEDGE, SKILLS AND ABILITIES

• Intermediate proficiency in MS Office (Outlook, Word, PowerPoint, Teams); advanced proficiency in MS Excel is required.
• Report writing skills are required. Attention to detail and accuracy is required.
• Prior experience in modern HRIS is required (Paycom, Paylocity, ADP, Ultipro) with a preference for candidates with Paycom experience.
• Math computations, spreadsheet calculations, and data manipulation skills are required.
• Ability to work efficiently to accomplish tasks, and highly organized for follow-up to meet schedules and deadlines.
• Experience providing accurate, technical assistance and information; monitoring procedures and processes; skilled in oral and written communication, answering questions and explaining technical information and decisions using tact and diplomacy.
• Ability to train individuals and groups in person and virtually on technical processes using video platforms.
• Able to navigate regular resourcefulness and problem solving while addressing situations that fall outside of standard Agency policies and guidelines.

ESSENTIAL DUTIES and RESPONSIBILITIES This role will perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Performs tasks for maintaining Paycom system transactions that are required for employment records. This includes creating HRIS records, forms, letters, profiles, templates, checklists, documents, workflow approvals, and reports in the system, insurance carriers and retirement plans, and developing new system processes to enhance efficiency.
• Provides technical support to supervisory staff to use Paycom successfully, including training and/or running reports that are customized for a specific purpose upon request.
• Participates in analysis of the benefit package to review competitive attractiveness to candidates and staff. Conducts annual benefits surveys with staff and research new benefits to offer staff.
• Conducts analysis using report data to support decision making. Proposes processes and/or practices to address patterns supported by system data and analysis.
• Responsible for all Open Enrollment and new hire enrollment/separation processes; approves benefits selections; reviews data and ensures the data files successfully transfer to carriers, conducts testing, and follows through on implementations and systems projects. Maintains ongoing communications with HR management as directed.
• Works with Paycom to solve payroll and benefits systems issues. Resolve error reports in a timely manner.
• Identifies technology tools that would enhance the efficiencies and streamline HR processes in the system and with other HR systems, such as LMS, Messaging, ATS, and Document Management in HRIS.
• Develops implementation plans and timelines for projects assigned by HR Management.
• Follows laws, policies, and guidelines outlined in Agency Personnel Policies Employee Handbook, State and Federal laws, Federal HS Performance Standards and other state and federal guidelines as appropriate.
• Assists with the maintenance of HR data, documents and system records required by law or local governing bodies, or other departments in the organization.
• Responds to inquiries and provides information to employees and management in all areas of HR as requested, including timesheets and paychecks.
• Reviews insurance portals data and benefit billing to assure the enrollments are accurately billed and credits are attained in coordination with Finance Department's billing process and policies.
• Trains staff in the Paycom time clock punch system, timesheet approvals, and audits systems to assure that the payroll calculations are correct, as well as accruals and workflows. Assist staff with troubleshooting time clock punch issues.
• Runs reports for management such as turnover, vacation/sick usage, metrics, and reports for government entities such as unemployment audits, EEO-1, BLS, DHS, and DOJ.
• Completes salary survey data for participation in compensation surveys.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Occasional driving to Agency and community sites within Polk and Marion counties.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Hearing abilities for interactions with staff and applicants.
• Occasionally lift up to 25 pounds.

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