Member Service Representative Job at Saline County Farm Bureau, Benton, AR

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  • Saline County Farm Bureau
  • Benton, AR

Job Description

Position Overview

The Saline County Farm Bureau is seeking an outgoing and aggressive professional to join our team. As a Member Service Representative, you will build and develop customer relationships within the community to promote Farm Bureau products including but not limited to auto, home, health, and life insurance.

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries, eligibility coverage, policy changes, and billing clarification
  • Maintain a strong work ethic with a total commitment to success every day
  • Answer, screen, and forward incoming phone calls.
  • Schedule appointments for Agents.
  • Perform other clerical duties

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Excellent computer skills and Knowledge of Microsoft - Excel, Word, and Outlook

As a Team Member, you will receive

  • Hourly pay plus commission/bonus
  • Growth potential/opportunity for advancement within my agency

About our Agency

  • We help customers with their insurance and financial needs, Property, Casualty, Life, Health and Business Insurance
  • Our office hours are Monday - Friday 8:00 to 4:30
  • We currently have 2 offices - 1 in Benton and 1 in Bryant with a total of 13 team members

Job Tags

Monday to Friday,

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