Job Description

Product Designer

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.

Job Description

Purpose: The Product Designer will primarily focus on a new self-service portal, with the goal of creating intuitive and efficient experiences that support our customers. In addition to this core project, you'll also contribute to improving internal systems, including CRM, ERP, and medical billing systems. This role is critical in making internal workflows more intuitive, efficient, and scalable. You'll collaborate closely with developers and internal stakeholders to translate user needs into elegant functional experiences and help evolve our internal design systems to support enterprise-scale solutions.

Essential Duties & Responsibilities:

• Design simple, intuitive, and consistent experiences across web and mobile platforms.
• Collaborate with internal stakeholders to understand employee needs, pain points, and areas of opportunity across internal systems.
• Conduct user research and usability testing with internal teams to guide improvements and enhancements.
• Create wireframes, mockups, and prototypes that clearly communicate design ideas and system improvements.
• Maintain and evolve a scalable internal design system to ensure consistency across internal platforms.
• Work closely with developers to ensure design accuracy and adherence to accessibility standards.
• Support internal adoption of new tools or system updates by designing intuitive onboarding flows and documentation.
• Stay informed on enterprise UX trends, internal system design best practices, and cross-platform consistency.

Qualifications

Education & Experience:

• Portfolio showcasing professional UI/UX design, preferably with experience designing internal systems and enterprise tools.
• Proficient in Figma or similar design tools; familiarity with HTML/CSS is a plus.
• Strong knowledge of accessibility principles (WCAG 2.1+); experience designing inclusive interfaces preferred.
• Experience working in agile, cross-functional teams.
• Excellent communication, collaboration, and problem-solving skills.
• Strong time management and attention to detail; self-starter who takes ownership.
• Bachelor's degree in HCI, Interaction Design, or related field preferred; equivalent practical experience also considered.

Additional Information

Work Environment & Physical Demands:

The Product Designer works remotely from their home and is expected to maintain a safe, productive work environment with secure internet access. The ability to operate a computer with or without reasonable accommodation is required.

Travel:

This is a fully remote role within the U.S., with occasional travel (12 times/year) to company events or user testing sessions (46 times/year, preferred).

Accommodations:

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lingraphica and Pay Transparency:

At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary for this position is $77,000 to $82,000 per year. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.

• Paid Time Off (sick, personal, and vacation)
• Paid Company Holidays
• 401(k) Retirement Plan and Contribution
• Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options
• Employer Paid Life Insurance
• Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance
• Stipends for health and wellness, home office setup and professional development
• Paid Family Leave
• Annual bonus program
• Annual merit increases
• Year-Round Flex Friday's
• Discounts on travel, entertainment, home/pet/car insurance

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