Job Description

Remote Position - Actively Hiring

Life is short, do work that makes a difference.

BCA Financial Services, Inc. is seeking a detail-oriented, full-time remote insurance verification representative with knowledge of insurance codes such as ICD9, CPT, HCPCS, and revenue codes.

The insurance verification representative will:

• Receive inbound and make outbound calls and use applicable tools, with a focus on matters pertinent to patient insurance coverage and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system.
• Verify insurance coverage and benefits through a variety of mediums such as outbound phone calls and insurance websites.
• Review assigned claims working within the established productivity standards for timely follow-up, maintain, and update all patient accounts to reflect current information.
• Communicate insurance-related disputes to our clients in a clear and concise manner.
• Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims.
• Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues.
• Other duties as assigned.

Education & experience:

• Minimum of 1 year working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections.
• A high school diploma or equivalent.
• Knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.).
• Awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients.
• Knowledge of medical terminology.
• Outstanding interpersonal skills.
• Outstanding verbal and written communication skills.

Work from home requirements:

• Have a quiet and private workspace.
• High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training.
• You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an equal opportunity employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword search: insurance verifier, collections, accounts receivable, billing, patient account, medical, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing.

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