Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Overview Join our team as a day shift, PRN, Portneuf GastroenterologyLicense Practical Nurse (LPN) in Pocatello, ID. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities...
Tax Consultant InternWe're looking for highly-motivated, out-of-the-box thinkers to join our tax consulting team. If you enjoy a challenge and thrive in a dynamic environment, then you may be the right fit for our tax internship program. During the internship, you'll...
Job Description GHR Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Cape May, New Jersey. Job Description & Requirements ~ Specialty: ED - Emergency Department ~ Discipline: RN ~ Start Date: ASAP ~ Duration...
...Pay: $25.71 - $32.12/hour, Open Availability Job Number 25086513 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731 VIEW ON MAP Schedule Part Time Located...
...Staffing is seeking a travel nurse RN First Assist for a travel nursing job in Alton,... ...placing healthcare professionals in travel, PRN, and permanent positions across the country... ...~ Employee assistance programs ~ Medical benefits ~ Dental benefits ~ Vision benefits...