Job Description

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources “Creative, friendly!” “Fun, Collaborative!” “Great Work Environment!” That’s how our employees have described working for Crossroads, a popular buy-sell-trade retailer with stores throughout the country. Do you LOVE fashion and want to work for a company that gives you the opportunity to express your creativity and also provides opportunities for growth? That’s what it means to be a Crossroads Floor Supervisor. Benefits/Perks: Medical, Dental, and Vision Benefits 401K benefits with generous employer match Holiday pay Vacation pay Sick pay Competitive wage Reliable work schedule Significant discount on all merchandise, including designer consignment pieces A professionally-developed buyer training program Clear paths for growth Ongoing professional development A fun and devoted team of fashion-focused individuals Supportive company infrastructure- feel supported and encouraged at every level Job Summary Crossroads Trading, a popular clothing resale shop with stores throughout the country, is looking for a Floor Supervisor! Are you fashion obsessed and want to learn more about buying, merchandising, customer service and trend forecasting, all while working with a team of fashion lovers just like you? If so, this may be the job for you. Responsibilities Actively participating in staff management and solutions. Training and supervising staff. Assisting Store Manager with store operations Providing outstanding customer service and problem solving any issues that arise. Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they’ve sold. Assisting customers on the sales floor, in the dressing room, at the register and buy counter. Processing merchandise so it is ready for the sales floor. Helping merchandise the store by creating window and interior displays. Keeping the store clean and presentable. Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store. Being a role model and leading by example. Qualifications Needs: Minimum 6 months supervisory experience in the retail industry Extraordinary people and customer service skills Open availability, including weekends Desire to grow within the fashion retail industry Mastery of sales floor support and ability to assist with store aesthetics Experience with store open/close process, employee training, and enforcing company policies and procedures Wants: Luxury/Designer retail experience Fashion degree and/or certificate Ability to authenticate merchandise Extensive fashion knowledge including familiarity with labels, brands, designers and current trends Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS) Company Overview At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you! Crossroads Trading

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