Job Description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta'sco-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform,and CTO & co-founder, Tim Shi , an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As Cresta’s newest Sales Development Manager, your focus is on building, coaching, and inspiring a world-class team of 6+ SDRs tasked to creatively prospect into key accounts. You will strategically implement repeatable processes, evolve the SDR playbook, and take full ownership of pipeline targets while cultivating a team culture of creativity, growth, and accountability. You’ll form deep partnerships with Marketing, Sales, and RevOps to accelerate growth across inbound and outbound channels, taking the SDR program to new heights. This hybrid role is based in San Francisco, requiring two days per week in our office. Responsibilities: Hire, onboard, and develop exceptional SDR talent Build & iterate on a data-driven Outbound & Inbound strategy Foster a winning culture of high accountability and performance Motivate the team through lucrative incentives and contests Uplevel SDRs and help them grow into our future AEs and managers Report on SDR KPIs to ensure that KPIs and SLAs are hit daily Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives Qualifications We Value: 2+ years of sales / SDR leadership experience in a high-growth technology company Located in the San Francisco Bay Area and willing to commute to the office 2-3x per week (Monday, Wednesday, Friday) Deep understanding of modern SDR processes and tools such as Outreach, Gong, LinkedIn Sales Nav, 6sense, and Zoominfo Experience executing an outbound multichannel strategy Consistent track record of exceeding quota while both leading a team and as an individual contributor Strong analytical experience with experience managing pipeline goals and forecasting We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Work from home office stipend to help you succeed in a remote environment Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, commission, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you legally authorized to work in the country where this role is based without restriction? * Select... Will you now or in the future require visa sponsorship? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Cresta’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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Job Tags

Contract work, For contractors, For subcontractor, Local area, Remote job, Home office, Visa sponsorship, Flexible hours, 2 days per week, Monday to Friday,

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