Job Description

Join to apply for the Salesforce Systems Administrator role at University of Utah Join to apply for the Salesforce Systems Administrator role at University of Utah Get AI-powered advice on this job and more exclusive features. Job Summary The Salesforce System Administrator is responsible for maintaining the University Connected Learning CRM instance. This role is expected to stay up to date with Salesforce releases and other necessary updates to resolve system-related issues. As part of a team, this role will help drive adoption of Salesforce across several internal departments and external use cases. A key goal will be to implement solutions that meet business needs in a way that will scale well within an enterprise environment. Job Summary The Salesforce System Administrator is responsible for maintaining the University Connected Learning CRM instance. This role is expected to stay up to date with Salesforce releases and other necessary updates to resolve system-related issues. As part of a team, this role will help drive adoption of Salesforce across several internal departments and external use cases. A key goal will be to implement solutions that meet business needs in a way that will scale well within an enterprise environment. We will select the most qualified candidate, but what you don't know, we will teach you. Responsibilities Collaborate on system analysis and design to optimize functionality and scalability across the organization. Configure software to meet customer technical requirements, and complete testing of new tools to gauge functionality against requirements Prepare documentation including training guides, and technical reference materials for ongoing support. Participate in cross-functional teams that address strategic business issues involving multiple systems Develop and deliver reports to support business needs and support data driven decision making across the organization. Provide user-facing support for technical issues Train users on new functionality as appropriate. Support development, testing, and implementation efforts across the team. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead. Minimum Qualifications Requires a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Experience working with institutions of Higher Education is preferred Certified Salesforce Administrators preferred. Required within 6 months of hiring. 2+ years of experience is preferred, with specific preference to experience in Education Data Architecture (EDA) or 1+ year in EDA with experience configuring Salesforce Education Cloud Demonstrated experience with Salesforce flow and dynamic forms Willingness to learn new tools and methodologies and adapt to organizational change Familiarity with Trailhead. Candidates are encouraged to include their Trailhead Profile URL in their application. Experience with OwnCompany, FormAssembly, Marketing Cloud, Microsoft Suite Familiar with database concepts Working knowledge of data collection and management, and the ability to translate data to operational value Demonstrated experience in adapting technology to solve business problems Comfortable with engaging in self-directed learning to solve technical problems Attention to detail and strong organizational skills Demonstrated ability to work independently and meet deadlines Demonstrated interpersonal skills in consulting with customers and providing focused service deliverables Ability to manage multiple short-term and long-term projects simultaneously, individually and part of a team Customer service mindset with a focus on getting things done Excellent communication skills and the ability to work effectively with cross-functional teams. Special Instructions Requisition Number: PRN41884B Full Time or Part Time? Full Time Work Schedule Summary: Monday – Friday, 8 am – 5pm MTHYBRID WORK OPPORTUNITY: Employees will have the opportunity to work primarily remotely. Employees will be expected to come into the office periodically for specific customer interactions or team engagements. Department: 02200 - Digital Learning Location: Campus Pay Rate Range: 65000 to 70000 Close Date: 8/12/2025 Open Until Filled To apply, visit Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f81d5120f777c44ea6445fee10ba135d Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Higher Education Referrals increase your chances of interviewing at University of Utah by 2x Sign in to set job alerts for “System Administrator” roles. 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