Tech Support Specialist Job at VendTech International, Savannah, GA

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  • VendTech International
  • Savannah, GA

Job Description

Job Description

Job Description

Salary: $47,500

Tech Support Specialist
Remote to Start Savannah, GA Office in 1.52 Years
Full-Time | Stable | Career-Focused

Looking for More Than Just a Job? Build a Career With Us.

Are you a tech-savvy problem solver with a strong work ethic and a passion for helping people? Were looking for a Tech Support Specialist who lives in or around Savannah, Pooler, or surrounding areassomeone whos ready to make a real impact, not just answer phones.

This is more than a support role it's an opportunity to grow with a company that values reliability, accountability, and ambition. Youll begin working remotely, then transition into our brand-new Savannah headquarters in the next 1.5 to 2 years. If you're looking for long-term stability, strong leadership, and a team that truly supports one another, we want to hear from you.

What Youll Do:

  • Deliver exceptional support via phone, chat, and emailyou're often the person our customers trust most.
  • Walk customers through hardware troubleshooting and part replacements with clarity and confidence.
  • Handle challenges with gracede-escalate, problem-solve, and follow through.
  • Use multiple systems and screens to keep pace in a fast-moving environment.
  • Keep detailed records and document resolutions accurately.
  • Bring your voice to the tablecollaborate with a close-knit team to continuously improve.
  • Stay engaged and accountableyou meet deadlines and exceed expectations.

What You Bring:

  • 5+ years of experience in customer service, tech support, or a call center environment.
  • A quiet, distraction-free home office (you take your work seriously).
  • Exceptional written and verbal communicationyou know how to guide and reassure.
  • A reputation for reliability and professionalismyou show up, follow through, and lead by example.
  • Confidence in multitasking and using multiple monitors.
  • The ability to explain mechanical processes in a way anyone can understand.
  • Bonus: Basic knowledge of electrical systems and wiring.
  • A team-first mindset and a hunger to grow personally and professionally.
  • Willingness to travel for training and team-building when needed.

What Youll Gain:

  • Competitive compensation and long-term career stability.
  • A chance to work from home for nowthen help shape our new Savannah-based HQ.
  • A tight-knit, supportive culture where your work ethic is recognized and rewarded.
  • Ongoing training, coaching, and developmentwere invested in your success.

If you're ready to bring your best every day and be part of something you're proud of, wed love to meet you.

Apply today and lets build something greattogether.

remote work

Job Tags

Full time, Remote job, Home office,

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